Update: We should now appear fully up and all services should be running at full speed.

Our apologies for today's downtime.

We've been informed by our colocation provider that their power room has been flooded by 20feet of water! This has caused the whole building and infact that grid of the city to be without power now for several hours.

The backup generators did activate but due to the flooding of the primary power room, there were obvious problems in relaying the power. The fire department have worked hard to find and fix the cause of the water and the power company (after having to get a BOAT in the building) managed to switch off and relay the primary power distrobution system to allow the generator to work.

Staff are now on hand cutting live wires and relaying the generator power through the servers and we hope to be back up as soon as humanly possible!

I'll post pictures of the damage as soon as i get them.

I appreciate your patience during this issue.