Since our database issues last weekend, we worked around the clock to get everything back up and running.  We have replaced hardware and added in some extra redundancy this week to prevent this issue from happening in the future.  Thank you to all subscribers for your patience and understanding during this time!

We are pleased to announce that all services are now fully functional, and have been for a couple of days.  If you noticed your ranks looking a bit suspicious this week, they should now be looking correct.  If anyone is continuing to experience any issues, please contact us via the Helpdesk. 

Yes, it's a bad as it sounds!  Luckily, we have multiple database servers and take regular backups, but unfortunately this still resulted in us losing 2 weeks of data... read on to see how this affects you.

Been a subscriber since 2003 and made no changes in the past 2 weeks?  Congratulations, no need to worry :)

Registered to the site in the past 2 weeks?  Sorry, you'll need to re-register to the site

Upgraded your account in the past week?  Please contact us via the Helpdesk with your Paypal email address, and we will upgrade your account to a complimentary subscription.  That's right - you won't need to pay us again for your Exclusive account!  (it's our way of saying sorry!)  Remember to cancel your Paypal payments.

Registered AND upgraded to an Exclusive account in the past 2 weeks?  Please re-register as above, and then contact us with your payment email address so that we can cross-reference your payments and upgrade your account to a complimentary subscription.

Made or edited any monitors in the past 2 weeks?  I am sorry, you'll need to go and recreate/re-edit those monitors.  Our apologies!!

Please contact us via the Helpdesk if you have any concerns.  Happy gaming!

The Ventrilo Monitor has been updated so it will show the correct channel order, and not just display them alphabetically.

In addition, it is now possible to use custom icons on the Ventrilo Monitor - contact the Helpdesk for more info if you'd like to use this feature.

If anyone has been having issues with ranks or unique player counts not updating, this should be fixed now.

Also, we were experiencing some intermittent uptime issues with the website which should now be resolved.

Please contact us via the Helpdesk if you experience any issues!

We have noticed an issue that a couple of people who's accounts renewed on 28th September didn't register on our system, and their account started showing as a free account.  This may be more than a coincidence, so if anyone else is experiencing this issue, please head to the Help Desk and let us know!  We'll get it fixed for ya.

We have added support for Quake World and Red Orchestra: Ostfront 41-45.  These are untested on our system, so in the unlikely event that you run into an issue, please contact us via the helpdesk with details so we can fix it.

Also, a reminder that we added support for TF2, Enemy Territory: Quake Wars and Unreal Tournament 99.  Again, let us know if you have any issues with these games when you create monitors.

There are other games we're planning to add, so if you have any special requests, now is the time to ask.  When you put forward a request, it's really useful for us to have an IP, Port and Query Port for a server so that we can run tests, so please include this information for one of your servers when you ask for a game to be added.

Happy gaming!

If you have submitted an email Helpdesk query recently without reply, please resubmit your problem.  We were performing some server upgrades and unfortunately we lost some of our support mails.  Sorry for any inconvenience! 

There have been quite a few updates since the last blog entry, so here's a summary of changes:

- A new monitor is in development.  This monitor is perfect for small spaces, especially on nuke sites, but will complement anyone's page.  It's called the Dynamic Monitor, and there will be a free and Exclusive version.  Exclusive users will be able to edit almost any aspect of it, including size, colours, background images, and most importantly, auto-refreshing options.  See an example at Battlefield Brothers website!

- The new Handy Monitor has been released, and is a massive improvement on the old style.  Live server info is included as before, with some usage graphs.  The monitor links back to the server info page for more detailed info.  The look of the Handy Monitor is more up to date too.  Coming soon is a larger version of the handy monitor with more info in it - stay tuned for more news on this!  Find your Handy Monitor under the Free Tools tab on your server info page.

- The search tool on the home page has been improved, with a slightly different layout which should be more intuitive.  More importantly, the search results show more info in a different layout, which is a big improvement.

- New games supported are TF2, Enemy Territory: Quake Wars and Unreal Tournament 99.  More ganes are coming soon!

- Countless bug fixes!

Stay tuned for more news coming soon.